Understanding Performance

  1. There's another level to this game.
    1. Ricky Ledée and the Yankees
    2. My journey to another level
  2. Strategy Matters. Activation matters more.
  3. There are 3 Primary Roles.
  4. Responsibilities are the Activation Building Block.
    1. Delegation creates Responsibilities
      1. Delegation is negotiated
      2. The Essential Elements
    2. Alignment and Accountability are tools for Activation
    3. The Responsibility Matrix
  5. Strategy is shaped by Activation
    1. Strategy and Tactics
  6. Responsibility Agreements are the bridge to Trust
  7. Accountability drives Commitment

The Contributor Role

  1. Activate yourself
    1. We are all Contributors
  2. The four levels of value-add
  3. Focus on owning, not doing
  4. Negotiate your impact
    1. Discuss and define your responsibilities
    2. Renegotiate when things change
  5. You always own your strategy
  6. Manage your capacity
  7. Deal with dysfunction

The Lead Role

  1. Activate others
    1. Enlisting others to help
  2. Delegation is your basic tool
    1. How delegation works
  3. The mission chain establishes alignment
    1. Cascading responsibilities
  4. Negotiating the essential elements
    1. Unity of ownership
  5. Monitoring, oversight, and 1:1's
  6. Continuity of ownership
  7. The nature of a teams

The Executive Role

  1. Activate the organization
    1. Executives are increasingly distant from where the work occurs
    2. The role of Culture
    3. Values, virtues, and consistency
  2. Governing
    1. Establishing performance structures
    2. Monitoring outcomes
    3. Managing risk
  3. Transparency
    1. Creating alignment by publishing the Responsibility Matrix
    2. Creating accountability by publishing Key Results
  4. Recruiting and rewarding talent

The Appendices

  1. Creating strategic alignment for internal auditors
  2. Activating consulting solutions